Provider Resources

Overview

Contact List

Document Center

Reconsideration & Appeals

Contact List

Customer Service (Claims, Eligibility)

Please refer to the back of the plan member's I.D. card or call 1-800-467-4917

8:00 a.m. to 6:00 p.m., Monday - Friday

Fax Numbers:
Aberdeen Office: 605-377-2200
Charlotte Office: 704-853-7911

Provider Relations Representative

Nebraska, Iowa, South Dakota contact:
800-865-2673
Fax: 402-351-2999

Medical Management Precertification

Please refer to the phone number on the back of the plan member's I.D. card
or call 1-800-228-0286

Fax Number:
PPO/HMO/POS: 866-602-1249

Credentialing

Phone: 402-351-8290
Fax: 402-351-1682

Quality Improvement Consultants

Phone: 402-351-8041
Fax: 402-351-1682