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Disease Management Program

Your health is important to us. That's why we offer a disease management program for asthma, diabetes, heart failure, coronary artery disease and chronic obstructive pulmonary disease - as well as a number of other conditions, from osteoarthritis to lower back pain.

A Collaborative Effort

The disease management program is a collaborative effort between you, your physician and our disease case managers. You and your physician remain in charge of your treatment plan. The program supports your treatment plan by:

  • Providing you with helpful information about your condition
  • Encouraging you to monitor your condition and stay on your treatment plan
  • Updating your physician on your condition between office visits

We help you learn about your condition, make informed health care decisions, stay healthy and avoid unnecessary medical costs.

How the Program Works

We identify potential candidates for the program using medical and prescription drug claims information and then contact candidates and ask them to participate. But the program is completely voluntary. You choose whether or not to participate. Once enrolled, you'll receive:

  • A welcome kit and a call from the program to discuss medical history, lifestyle behaviors and current disease state
  • Follow-up calls to monitor your health and support your physician's treatment plan
  • Toll-free access to a program nurse
  • Educational materials

How to Access Care

Check your enrollment booklet or with your benefits administrator to determine if this program is part of your health plan - and, if so, what conditions are covered for you. To contact us, call the toll-free number on the back of your ID card.

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